INFINITI SERVICE INFORMATION

We Value Your Privacy

Infiniti Publications collects information from our users at different points on our Web site. Infiniti Publications is the sole Owners of the information collected on this site. We will not sell or rent this information to others. We will only share this information with our affiliates and dealers, and marketing partners contracted to do business on our behalf (e.g., order fulfillment).

Infiniti Publications uses two types of user information: anonymous information gathered from cookies and log files, and personal information you provide us for certain services. See below for definitions of each of these methods.

Anonymous Information - Cookies and Log Files)
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to personal information, until a user provides that information (see below).

If a user rejects or deletes the cookie, he/she may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, with cookies disabled, the user will not be able to log in to their online account for order tracking and purchasing.

Infiniti Publications also maintains standard web logs that record data about all visitors to this Web site. These logs may contain:

  • The Internet domain from which you access this site.
  • Your IP address (Your computer is automatically assigned an IP address when you surf the Internet. Your IP address is either static or dynamic. A static IP address may be identifiable to you; a dynamic address is usually not identifiable to you).
  • The type of browser and operating system you use.
  • The date and time you visited this site.
  • The pages you viewed on this site.
  • The address of the Web site from which you linked to our site.

Web logs are recorded in sequential files, and we normally do not attempt to identify individuals from these logs. However, we may use web logs to identify persons attempting to break into, disrupt, or damage our Site. We may share web log information with law enforcement personnel if we believe evidence exists, or is likely to occur, of a violation of federal, state or local laws or regulations.

Volunteering Personal Information
Users may choose to volunteer personal information (name, e-mail address, phone number, etc.) in order for us to provide them with services such as brochure and information requests, site announcements, and special offers at the time of the request or in the future. If you previously gave us your e-mail address and no longer wish to receive e-mail announcements, you can have your name removed from our e-mail list by sending an e-mail to Cust_Assist@tweddle.com, calling, or by sending regular mail (see contact information below).

Infiniti does not sell or rent user information to any third parties. We share user information only with our affiliates and dealers, and marketing partners contracted to do business on our behalf (e.g., order fulfillment). When the user signs up for certain services and offers on our site, we will share names, or other contact information necessary for any associate third party to provide these services. Infiniti will share user information in accordance with the privacy policy in effect at the time the information is collected.

If a user's personal information changes, we will endeavor to provide a way to correct or update that user's personal data provided to us. This can be done by e-mailing Cust_Assist@tweddle.com.

Security
Infiniti takes all reasonable precautions to protect our users' information, both while the information is being transmitted and after it is received by us.

When our order processing form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with SSL 128-bit encryption software, an industry standard for reputable organizations. While on a secure page, such as our order processing form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just "surfing."

Furthermore, once sensitive information has been received by us, we use security procedures and policies commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and disclosure. We do NOT keep records of credit card numbers or other financial details under any circumstances. If you have any questions about the security of our Web site, you can send an e-mail to Cust_Assist@tweddle.com.

Links
This Web site contains links to other sites. Please be aware that Infiniti Publications is not responsible for the privacy practices of other such sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each Web site that collects personal information.

The privacy statement on this Web page applies solely to information collected by this Web site.

Notification of Changes
We retain the right to change this privacy policy at any time. We will post those changes to this page so that users are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We will use, share, and disclose all information in accordance with the privacy policy in effect at the time the information was collected.

Certain Disclosures
Infiniti Publications may disclose any data, whether personally identifiable or not, to any person performing audit, legal, operational or other similar services for Infiniti. Whenever possible, we will require any recipient of personal information for these purposes to agree in writing to hold the information in confidence, to use the information only for the permitted purpose, and to return or destroy the information when the services are completed.

We may also disclose any data, whether personally identifiable or not, when required to do so by subpoena, court order, or warrant. Whenever feasible, Infiniti will notify the effected user by e-mail that such disclosure will or has occurred.

We may also disclose any data, whether personally identifiable or not, when we reasonably deem it necessary to protect the safety of (i) an individual, (ii) the public, or (iii) the security and reliability of Infiniti and/or this Web site.

Children
Infiniti does not knowingly allow anyone under the age of 13 to participate in any services offered on our Web site which requires the submission of user information. If we learn that a user is under 13 and has submitted user information to us, we will delete that information as promptly as possible.

Infiniti Publications Contact Information
To contact Infiniti Publications online, send an email to Cust_Assist@tweddle.com.

To contact Infiniti Publications offline you can send mail to:
Infiniti Help Desk
24700 Maplehurst
Clinton Twp., MI 48036-1336